Due to staff training the surgery will be closed from 1:00 pm Tuesday 3rd of February and will reopen on Wednesday 4th February at 8:15am. From 1:00 pm to 6:30 pm. Please call Herts Urgent Care 03000 333 333 should you need an urgent appointment with a doctor. After 6:30 pm please call 111 for medical advice or call 999 in case of an emergency.
Repeat prescriptions: You are now able to choose where we send your scripts electronically to for dispensing. You must contact the pharmacy/appliance provider and make it known to them that you wish to nominate them to dispense your medication/appliances. They will activate your nomination. The service is known as the Electronic Prescription Service (EPS). Please be aware that your script will then be sent electronically to your nominated pharmacy unless you ask us to print and keep it at the surgery for collection. We will contact you should we not be able to send your script to your nominated pharmacy. Please click here for more information.PLEASE ALLOW 48 HOURS (i.e. 2 working days) for us to process your repeat prescriptions; unless your review date has passed and/or you are requesting medication that is not on your current repeat; in these instances it may take significantly longer. We process over 200,000 repeat prescription requests each year and will unfortunately not be able to issue repeat prescriptions on the day they are received, as that slows down the process for other patients.
We have launched the Friends and Family Test survey which you can complete on this site by following the following this link or at the surgery, please ask at reception for a response form. For further information please follow this link.
Drop in Flu Clinincs - are now available Mondays to Fridays from 11 am to 12 noon. To verify whether you are eligible please click here. Please report at reception to be checked in. If you are not eligible then unfortunately the vaccine will not be given. For more information call 01462 892 458.
You can now book and cancel appointments with our doctors on-line as well as order repeat prescritons on-line. To access this service you will need to come to the Surgery with a form of identification such as; a passport, photo driving licence, debit/credit card, photo ID card, official documentation, etc. We will then send you a letter which will give directions as to how to activate your account. Please allow at least two workdays for your registration to be processed. Please click here for more information regarding proof of ID etc.
The surgery is now providing health checks for patients 75 years and older. Should you be interested to attend one please ask at reception or call 01462 892 463 to book an appointment.
GP contract changes. From April 2014 all 75 year and older patients must have their own named doctor. We have always adhered to the "named doctor" principle. All patients at the practice have their own named doctor, if you are unsure about who your named doctor is please check with the reception Team.
Text reminding service: We now send text messages to remind patients of their appointments, the first when the appointment is made and the second, 48 hours before the appointment. Please ensure that we have your mobile number should you wish to receive these reminders.
Please ensure we have an up to date phone number for you- preferably a mobile if you have one. Complete the on line 'contact details' form, or call in at reception to tell us.
Patients requiring prescriptions for the Contraceptive Pill are kindly reminded that they must allow 48 hours, following their consultation with a practice nurse, before they will be able to collect their prescriptions as these are issued by one of the GPs and not by the practice nurses.