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Flu season clinics

The annual flu clinics are running from 11 am to 12 noon, Mondays to Fridays. There is no need to book an appointment but you must fall into one of the target groups to receive the jab. Please click here to find out if you qualify. Should you be working and therefore not able to attend between 11 and 12, please call the surgery to make an appointment with a nurse.

Children who qualify will receive an intranasal vaccination.  Special Saturday clinics will be arranged for children.


Feeling unwell?

Please click here for advise.



Please note that  parking is now restricted to permit holders only and patients will not be allowed to park behind the building and that only disabled badge holders will be allowed to park in the three designated disabled bays opposite the side entrance.

Your co-operation will be appreciated

To read more about this please click here

All on board for the Carers' Passport!

To find out more about the Carers' discount scheme please click here.


Online access We now accept applications from patients to access our on-line services i.e.: the on-line GP appointment booking service, the on-line repeat prescription request service and access to the following electronic medical records, immunisation, allergies and medication.

The Surgery intends to make patients’ read coded medical records, held on its computerised clinical system, available on-line via the Patient Access service by 31 March 2016. (Exceptions will apply)

Please click here for the Patient Information Leaflet. Please click here for an application form. Please click here if you are applying to request access on behalf a patient who is not yet 16 years of age.


You are now able to choose where we send your scripts electronically to for dispensing.  You must contact the pharmacy/appliance provider and make it known to them that you wish to nominate them to dispense your medication/appliances. They will activate your nomination. The service is known as the Electronic Prescription Service (EPS).  Please be aware that your script will then be sent electronically to your nominated pharmacy unless you ask us to print and keep it at the surgery for collection.  We will contact you should we not be able to send your script to your nominated pharmacy. Please click here for more information.PLEASE ALLOW 48 HOURS (i.e. 2 working days) for us to process your repeat prescriptions; unless your review date has passed and/or you are requesting medication that is not on your current repeat; in these instances it may take significantly longer. We process over 200,000 repeat prescription requests each year and will unfortunately not be able to issue repeat prescriptions on the day they are received, as that slows down the process for other patients.  


The surgery is now providing health checks for patients 75 years and older. Should you be interested to attend one please ask at reception or call 01462 892 463 to book an appointment.


GP contract changes.

ALL patients (including those 75 years and over) of The Baldock Surgery have an accountable GP who will take lead responsibility for ensuring that any services which the surgery is required to provide under the General Medical Services contract (please click here for more information regarding the GMS contract) are, to the extent that their provision is considered necessary to meet the needs of the patient, coordinated and delivered to the patient. Please contact reception should you need to be reminded of who your accountable GP is.


Text reminding service: We now send text messages to remind patients of their appointments, the first when the appointment is made and the second, 48 hours before the appointment. Please ensure that we have your mobile number should you wish to receive these reminders.


Please ensure we have an up to date phone number for you- preferably a mobile if you have one. Complete the on line 'contact details' form, or call in at reception to tell us.


Patients requiring prescriptions for the Contraceptive Pill are kindly reminded that they must allow 48 hours, following their consultation with a practice nurse, before they will be able to collect their prescriptions as these are issued by one of the GPs and not by the practice nurses.

Please note that all telephone calls are recorded for monitoring and training purposes.

Do you have type 2 Diabetes? Then this may be of interest to you Diabetes Event 28 November

Patient feedback (Friends and Family Test)

Please complete an online feedback form. This offers you the opportunity to provide feedback about the care and treatment you have received at the surgery and it takes less than a minute to complete. Your feedback is important and is also shared with the surgery's Patient Participation Group. Please click here to complete the form now. Thank you

(Site updated 25/11/2015)
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