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Astonia House Surgery

High Street



Telephone: 01462 892 458

Appointments: 01462 892 463 Lines are open from  08:15 to 12:15  and from 14:00 to 18:00

Fax: 01462 490 821

(Please note that all calls to and from the surgery are recorded)

(Site updated 29/09/2014)
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Drop in Flu Clinics

Mondays to Fridays , from Monday 15th September to Friday 26th September, 10 am to 12 noon. From Monday 29th September 11 am to 12 noon. Please report at reception to be checked in. For more information call 01462 892 458.


Surgery closure - afternoon of Wednesday 1st October

Due to a CCG Training Day the surgery will be closed on Wednesday 1st October 2014 from 1:30pm and will reopen  on Thursday 2nd October at 8:15am. If you need to see a doctor please call Herts Urgent Care on 03000 333333 up to 6:30pm. After 6:30pm call 111 if you need to see a doctor or 999 in case of an emergency.

Thank you


An informative animation explaining the new NHS structures

Click here to view the video _____________________________

GP contract changes. From April 2014 all 75 year and older patients must have their own named doctor. We have always adhered to the "named doctor" principle. All patients at the practice have their own named doctor, if you are unsure about who your named doctor is please check with the reception Team.


Summer 2014 Newsletter

For the Surgery's Summer 2014 Newsletter please click here.


The 2013/14 Patient Participation Report is available here
On-line Services

You can now book and cancel appointments with our doctors on-line.

Please click the "Make Appointment" button below the surgery's address or click here to access  the service. 

An on-line repeat prescriptions request service is now also available to patients 16 years and older. 

To access the on-line repeat prescription service you will need to come to the Surgery to provide proof of your identity. We will accept passports, photo driving licences, debit/credit cards, photo ID cards, official documentation, etc. (Please allow at least two workdays for your registration to be activated) Please click here for more information regarding proof of ID etc.


Text reminding service

We now send text messages to remind patients of their appointments, the first when the appointment is made and the second, 48 hours before the appointment. Please ensure that we have your mobile number should you wish to receive these reminders.


Repeat prescriptions

PLEASE ALLOW 48 HOURS (i.e. 2 working days) for us to process your repeat prescriptions; unless your review date has passed and/or you are requesting medication that is not on your current repeat; in these instances it may take significantly longer.

We process over 200,000 repeat prescription requests each year and will unfortunately not be able to issue repeat prescriptions on the day they are received, as that slows down the process for other patients.  

We would therefore kindly remind you that the responsibility is yours to ensure that you submit your request for repeat medication in good time, before your medication runs out. ____________________________

  Please ensure we have an up to date phone number for you- preferably a mobile if you have one. Complete the on line 'contact details' form, or call in at reception to tell us. ____________________________

Vaccination of Pregnant Women against Whooping Cough

There has been an increase in the number of people diagnosed with whooping cough in the UK since mid 2011, and the current outbreak is the largest for ten years.

Babies will normally receive a vaccination against whooping cough, amongst other diseases, in the course of the routine vaccination programme which begins at 8 weeks after birth.

 However to offer protection to babies during those first 8 weeks, when they may be at risk and vulnerable to a disease such as whooping cough, the government has introduced a vaccination programme, offering the whooping cough vaccination to pregnant women, after week 28 of their pregnancy.  This will provide their baby with protection for that period from birth to 8 weeks or whenever the first vaccination takes place.

The best time to vaccinate is between 28-38 weeks of pregnancy.

If you are between 28-38 weeks pregnant we would urge you to telephone the surgery and make an appointment with the nurses as soon as possible to receive your vaccination. Please click here for more information.


Patients requiring prescriptions for the Contraceptive Pill are kindly reminded that they must allow 48 hours, following their consultation with a practice nurse, before they will be able to collect their prescriptions as these are issued by one of the GPs and not by the practice nurses.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website