This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Have your say on how local NHS funds should be spent East & North Herts Clinical Commissioning Group Survey.

Preventing Diabeties Leaflet  - new patient service available!

Advice on Hypoglycaemia & Diabetes  

Dementia Friendly Cinema in Hitchin


Feeling unwell - not sure where to go?

Please click here for advise.



Parking is restricted to permit holders only and there is no car parking for patients.

There are still three disabled parking bays opposite the side entrance for badge holders. Please ensure your disabled badge is clearly displayed. 

Your co-operation will be appreciated

To read more about this please click here


Are you a Carer?

To find out more about the Carers' discount scheme please click here.


Online access

We now accept applications from patients to access our on-line services i.e.: the on-line GP appointment booking service, the on-line repeat prescription request service and access to the following electronic medical records, immunisation, allergies and medication and consultations.

Please click here for the Patient Information Leaflet. Please click here for an application form. Please click here if you are applying to request access on behalf a patient who is not yet 16 years of age.


Electronic Prescriptions.

You are now able to choose where we send your scripts electronically to for dispensing. 

You must contact the pharmacy/appliance provider and make it known to them that you wish to nominate them to dispense your medication/appliances. They will activate your nomination.

The service is known as the Electronic Prescription Service (EPS).  

Please be aware that your script will then be sent electronically to your nominated pharmacy unless you ask us to print and keep it at the surgery for collection.  

We will contact you should we not be able to send your script to your nominated pharmacy. 

Please click here for more information.

PLEASE ALLOW 48 HOURS (i.e. 2 working days) for us to process your repeat prescriptions; unless your review date has passed and/or you are requesting medication that is not on your current repeat; in these instances it may take significantly longer.

We process over 200,000 repeat prescription requests each year and will unfortunately not be able to issue repeat prescriptions on the day they are received, as that slows down the process for other patients.  

Patients requiring prescriptions for the Contraceptive Pill are kindly reminded that they must allow 48 hours, following their consultation with a practice nurse, before they will be able to collect their prescriptions as these are issued by one of the GPs and not by the practice nurses.


The surgery is now providing health checks for patients 75 years and older. Should you be interested to attend one please ask at reception or call 01462 892 463 to book an appointment.


GP contract changes.

ALL patients (including those 75 years and over) of The Baldock Surgery have an accountable GP who will take lead responsibility for ensuring that any services which the surgery is required to provide under the General Medical Services contract (please click here for more information regarding the GMS contract) are, to the extent that their provision is considered necessary to meet the needs of the patient, coordinated and delivered to the patient. Please contact reception should you need to be reminded of who your accountable GP is.


Text reminding service:

We now send text messages to remind patients of their appointments, first when the appointment is made and then again 48 hours before the appointment. Please ensure that we have your mobile number should you wish to receive these reminders.

Please note that we cannot respond to any responses to these texts as it is an automated process.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website