Appointments : Tel 01462 892463
to make an appointment please telephone or come to reception
some appointments can be booked up to 2 weeks in advance,
others are made available on the day.
If you want to see a particular doctor for a routine problem or follow up,
we recommend you plan 2 weeks ahead
to give you a greater choice of day and time
If there are no routine appointments available when you ring, and your problem cannot wait until the next free appointment, you will either be offered an emergency appointment at the end of surgery (11.30am or 5.30pm) or a doctor will speak to you.
EVENING AND SATURDAY APPOINTMENTS
for the convenience of people who can't come during usual opening times,
the doctors have surgeries until 8pm on Tuesday and Thursday evenings,
except the last week in the month when late surgery is Wednesday.
On the last Saturday in the month, we offer appointments from 8.30- 9.45 am
These appointments must be booked in advance.
You will not be able to see a nurse, have blood tests or deal with enquiries at reception in the evening or on saturdays.
Seeing a Doctor
The doctors try, as much as possible, to work with a personal list system. It is, therefore, generally best for you try to see the doctor with whom you are registered. It is important that for the discussion of long term or on-going problems you see the doctor who knows you, or about that particular problem, best. This makes for much better continuity of care.
With urgent problems, or if your doctor is away or unavailable, the receptionist might need to arrange for you to see another doctor. Please bear in mind that it may well be better for you to wait until your own doctor is available if the problem is not urgent.
We do have some flexibility in the registration system. It can be arranged that your ‘usual’ doctor is different to the one with whom you are officially registered, if you prefer.
- Routine appointments with the doctor have a ten minute allocation, which includes time for the doctor’s recording of the consultation. Please bear this in mind, especially if you have more than one problem to discuss: it will often only be possible to deal properly with one problem at each visit. More than one problem may require more than one appointment.
- Emergency appointments: if all the routine appointments have been taken and your problem cannot wait, we either offer emergency appointments at the end of each routine surgery, or a doctor will telephone you to assess your problem. These emergency appoinments have a five minute allocation and do not have set appointment times. You will be asked to attend after routine morning or evening surgery and wait until a doctor becomes available. They are only for urgent problems, and should not be used for complex, non-urgent or long-standing problems.
These are also made at the surgery or by ringing the appointments line at the times given above. Appointments with the nurse can be made up to 2 weeks in advance.
If you are on the contraceptive pill and need a repeat prescription, the nurses can do the necessary checks and arrange for a prescription to be collected within 48hrs. Please be aware that the nurses cannot write a prescription for you at the time you are seen, and cannot start you on a pill, or change the pill you are taking.
Nurse’s Clinics are held at varying times throughout the morning and afternoon with appointments available to book between the following times:Monday-Friday 8.30am - 12.00pm 2.00pm - 6.00pm