Demand for services has been increasing in recent years, but we have a number of vacancies for permanent members of staff, which are currently unfilled along with staff sickness, meaning we can’t provide the level of appointments we would like to.
To ensure we can do our best to meet your needs we have had to recruit a number of locum GPs to cover appointments. Locums are highly qualified and have a lot of experience. We would ask that patients are understanding of the fact that if they need to see a GP then this may not be the GP they are used to seeing.
When you phone us, please do give the receptionist the information they ask for. They will use this information to make sure you get the help you need from the person that is best-placed to deal with your problem. Sometimes this means you will get an appointment more quickly with the right person. This may not be a GP, you may be offered an appointment with a nurse, a paramedic, a pharmacist, a healthcare assistant, or a physiotherapist who works at the practice or at our extended service at Sollershott Surgery rather than a GP if this is the best person to help you.
We appreciate your continued patience as we work hard to meet everyone’s needs, please be aware some of the issues we are facing are beyond our control.